Customer Satisfaction Survey Form

What Grade Do You Give Us?

Please tell us how we did today. It is the best way we know to improve our service. Include your name (optional) for a chance to win a $50 gift certificate.

Anything with a * is required.

Name:
Address:
City:
E-Mail:	*

Was it easy to schedule your service call?:	A   B   C   D   Flunk
Was our staff comfortable to talk to?:	A   B   C   D   Flunk
How was our speed of response?:	A   B   C   D   Flunk
Did we show up on time?:	A   B   C   D   Flunk
Technician’s appearance:	A   B   C   D   Flunk
Technician’s courtesy and professionalism:	A   B   C   D   Flunk
Was your work area left clean?:	A   B   C   D   Flunk
Did we explain what was done, and why?:	A   B   C   D   Flunk
Our charges, compared to other professionals:	A   B   C   D   Flunk
Would you use us again?:	A   B   C   D   Flunk

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Optional Information

May we use your e-mail to notify you of sales and specials?

Yes No We will never sell our e-mail list. Read our privacy policy for more information.

Should we contact you about (check all that apply):

Heating	Water Heaters
Air Conditioning	Annual Maintenance Plans
Air Quality Products	Maintenance Supplies
Sewers and Drains	Bath Remodel

Comments:

Please enter the letters in the box exactly as the are seen below. You must fill in this out in order to send this form.